People do what they feel like doing, and most lawyers feel like doing today what they did yesterday. David Maister’s final book, Strategy And The Fat Smoker, made this point very clearly: No matter how sensible and positive a particular change might be, lawyers (like everyone else) will change only if they want to change. And very rarely do they want to do that.
So how can law firms evolve — specifically, how can they innovate and reconfigure and adapt to new circumstances — when their owners, managers and workers don’t wish to do so? Law firm innovation is clearly possible — there are plenty of examples out there to inspire us — so it can be done; but how?
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